1. Can I get a Delivery Schedule?
Yes, just contact us via phone at 800-621-1885 or sign into your account using the sign in tab.
2. How often will we receive deliveries?
Our routes are schedule for every 4 weeks delivery. We will provide you with a calendar which shows the exact dates your route driver will deliver.
3. How can I pay my Bill?
We accept VISA, MasterCard and Discover. However, there are many other ways to pay your account balance.
- We can bill your credit card or debit card automatically each month. You will still receive a statement in the mail for your records. Call us and we will set it up for you.
- You may write your credit card information on the statement stub and mail it back to the address provided.
- You can mail in a check along with your statement.
- You may pay online with your credit card/debit card by logging in.
- You may give your driver a check or cash at time of delivery.
4. When am I charged for Bottle Deposits?
We charge a $6.00 deposit for each returnable 3 and 5 gallon bottle we deliver. These deposits are fully refundable.
5. What is the minimum bottle quantity that I must accept?
On your first delivery there is a minimum of 3 bottles. After that, you are able to increase/decrease your order as necessary.